Guides
Appeal guides for 14 platforms
Every platform reviews appeals differently — different routes, different deadlines, different evidence. Find yours below.
| Platform | Where to appeal | Deadline |
|---|---|---|
| Etsy | The appeal link in your suspension email, or Etsy Support | Use the window stated in your notice — appeal within days, not weeks |
| Amazon Seller Central | Seller Central → Performance → Account Health → Appeal | Plan of Action: root cause, corrective actions, preventive measures |
| Airbnb | Airbnb Support → Appeals | Commonly around 6 months for standard decisions; ~48 hours for pending removal |
| eBay | eBay Customer Service, via the link in your restriction notice | Appeal promptly — restrictions can escalate to permanent suspension |
| PayPal | PayPal Resolution Center → the open limitation case | Complete requested steps promptly; holds extend while steps are outstanding |
| Uber | Driver app → Help, or the link in your deactivation notice | Appeal immediately — review windows can be short |
| Lyft | Lyft Help, or the link in your deactivation notice | Appeal immediately; evidence like dashcam footage expires fast |
| DoorDash | The appeal form linked in your deactivation email | Submit promptly — the form is available for a limited period |
| Instacart | Shopper app support, or the deactivation email link | Appeal promptly after the notice |
| TikTok Shop | TikTok Shop Seller Center → Violations / Account Health | Violation points accumulate; thresholds trigger suspension |
| Shopify | Reply directly to the risk / Trust and Safety email | Respond within the window in the notice; holds extend otherwise |
| Upwork | Upwork Support ticket, referencing your suspension notice | Appeal promptly; balances may be held during review |
| Walmart Marketplace | Walmart Seller Center → Partner Support case | Corrective action plan addressing the cited standard |
| Google Merchant Center | Merchant Center → Diagnostics → Request review | Fix everything first — review attempts are limited |
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